The Performance Evaluation Before and After Outsourcing of Call Center in Telecommunication Industry
碩士 === 世新大學 === 資訊傳播學研究所(含碩專班) === 101 === Though Customer Service Center, enterprise image can be established, it also provides value added and indispensable trading; however customer service is often regarded as cost department by the enterprise managers. They often outsource customer service to t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/47378455301477285292 |