The Relationship between Civil Servants’ Information Literacy and Their Self-Efficacy-A Case Study of the Staff of the Ministry of Justice

• Main Authors: Chia-jen Ho, 何佳仁
• Other Authors: I-jan Yeh
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/00524748787040577119

碩士 === 世新大學 === 行政管理學研究所(含博、碩專班) === 101 === With drastic changes in external environment and the dramatic reforms of organizations around the world and within society, the upgrading of knowledge becomes increasingly vital along with the breakthroughs made in science and technology. Taiwan has now become known as an island of knowledge and getting stronghold for the knowledge economy and information technology in the Asia-Pacific region. As such, the information literacy of public officials from all levels of government of Taiwan should be given more attentions, and sufficient trainings need to be provided to develop their skills and knowledge. The legal department is an important agency for law enforcement and hence improving information literacy become top priority. It is imperative to effectively enhance the ability of the public official’s information literacy and improve their self-efficacy. This study employs questionnaire survey method and data is collected using public officials in the legal department as the subject of questionnaire. The purposive sampling of non-random sampling is adopted in the study. Total of 300 questionnaires are issued, 253 are collected. After 10 ineffective questionnaires are excluded, there are 243 valid questionnaires, accounting for an effective response rate of 96.04%. The data collected are analyzed by statistical methods such as reliability analysis, validity analysis, descriptive statistics analysis, independent samples T test, one-way analysis of variance, correlation analysis and regression analysis. Discussions focus on the relationship between public officials’ “information literacy” and “self-efficacy”. The results indicate that there exist moderately positive correlation between public officials’ information literacy and self efficacy. In addition, through multiple regression analysis, all scales of information literacy, including computer skills literacy, intelligence safety literacy, cyber literacy and further education, have positive impact on the scale of self-efficacy. In conclusion, public officials should strengthen their information literacy by absorbing more new knowledge and skills to improve self-efficacy, and cope with fast-changed environment. The findings of this study can contribute governmental performance by improving public officials’ information literacy and self-efficacy.