The Impacts of Different Selling Behaviors on Service Quality and Customer Satisfaction
碩士 === 東吳大學 === 企業管理學系 === 101 === Customer service, is the great element which will influence consumers by behavior. It includes service quality, communication, marketing strategy and etc. Regarding to the direct contact and interaction for retailing, customer service will determine to customers...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/35671999838041426166 |