Exploring the Relationships among Service Encounters, Cultural Experience, Perceived Authenticity and Customer Satisfaction from a Japanese Hotel’s Consumer’s Perspective-A Case Study of Radium Kagaya in Taiwan
碩士 === 中國文化大學 === 觀光事業學系 === 101 === Cultural experience, and authenticity are hot topics in the tourism industry currently, and the hotel industry begins to experience the culture and authenticity, and becomes a trend.This research investigated the relationships among service encounter, cultural e...
Main Authors: | PENG, CHING-CHIAO, 彭敬喬 |
---|---|
Other Authors: | CHIANG, CHUN-FANG |
Format: | Others |
Language: | zh-TW |
Published: |
2013
|
Online Access: | http://ndltd.ncl.edu.tw/handle/69682582485636814796 |
Similar Items
-
A Study on the Service Quality of International Hot Spring Hotel-Take Radium Kagaya as an example
by: Chen, Ju-Hsuan, et al.
Published: (2013) -
A Study on the Antecedents and Consequences of Customer Perceived Staged Authenticity in Hotel Service
by: Hsin Lee, et al.
Published: (2012) -
The Study of Business model for a Multinational Enterprise Corporation in Taiwan-Kagaya Taipei Company as an Example-
by: HUANG WEN CHENG, et al.
Published: (104) -
CUSTOMER PERCEIVED VALUE IN CREATING CUSTOMER SATISFACTION AND REVISIT INTENTION IN SHARIA HOTEL
by: Fitranty Adirestuty
Published: (2019-07-01) -
The Relationship of Customer Orentation, Customer Value and Service Encounter on Recreation Hotel
by: Yi-Chun Liu, et al.
Published: (2006)