A Study on Aeronautical Decision-making Model for Civil Aviation

• Main Authors: Ching-Yi Huang, 黃靖禕
• Other Authors: 郭佳瑋
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/85120629738210043025

碩士 === 國立臺灣大學 === 商學研究所 === 101 === Aviation is full of decisions. When conducting aviation missions, in order to avoid undesired results happening, commercial airline pilots should make numerous decisions in extremely high pressure due to tackling jet lag, cultural difference, cockpit gradient, uncomfortableness derived from low atmospheric pressure and humidity, the safety of passengers and cargoes, etc. In a nutshell, “well aeronautical decision-making, safe aviation.” This prompts worldwide focus on crew resource management, aeronautical decision-making model and training methods for commercial airline pilots. In this thesis, the author firstly explores theories and relevant studies of aeronautical decision-making model for civil aviation; Secondly, the author conducts semi-structural interviews with six commercial airline pilots with different background, and the main issues of these in-depth interviews are composed of learning aeronautical decision-making, aeronautical decision-making model in practice, the aeronautical decision-making process and factors of aeronautical decision-making. According to these interviews, individual pilot has his or her own learning path of aeronautical decision-making model on account of various policies airline companies and flying schools adopt. Besides, when conducting aviation mission, some pilots simultaneously capitalize on two or more aeronautical decision-making models, and others choose to focus on one model for proficiency and simplicity. Furthermore, the fact of diversified pilot members in airline companies has its pros and cons, and the cons could be improved by proper communication, standardizing the decision-making model and unifying training program. In the author’s opinion, aeronautical decision-making model for civil aviation must be a decision cycle, and the first step of decision-making plays as a crucial role in decision process; Moreover, the number of steps in aeronautical decision-making model should be of moderation for balancing sophistication and timeliness.