A Study of Local Government Official Type of Role Perception

• Main Authors: Hong-zhang Kuo, 郭鴻章
• Other Authors: Kung-Don Ye
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/58560451807808295514

碩士 === 國立臺灣海洋大學 === 航運管理學系 === 101 === With the significant improvement of citizen’s living quality and modern technology in recent years, the calling for the efficiency and effectiveness of government service has risen dramatically. As the main providers of service, public servants’ performance doesn’t influence target people and stakeholders’ life and property only, but also the citizen’s satisfaction of government. In other words, only public employee, who shows the ability in integrity, expertise, and innovation, can make a government with democracy and rule-in-law welcomed by whole people. It is the motive and purpose of this study. The questionnaire survey was applied in this study to examine those employees who works in Keelung City Government in order to explore their work motivation and perception of role. By analysis, five perceptions of role are found: technical-bureaucratic, omniscient, learning-growth, ordinary-stable, and inactive-selfish. For the development of role perception and professional ability, this study recommends that the government should voluntarily understand the public employees’ professional ability and activate it by ceaseless in-work training and control mechanism. As this purpose achieved, the “inactive-selfish” attitude could be effectively relieved and service faith, loyalty and responsibility of modern high-quality public service would be established.