The Hybrid MCDM Framework Based Mold Supplier Evaluation and Improvement Strategy Definitions

• Main Authors: Teng-Hsiang Lee, 李登翔
• Other Authors: Chi-Yo Huang
• Format: Others
• Language: en_US
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/68406006377613139671

碩士 === 國立臺灣師範大學 === 工業教育學系在職進修碩士班 === 101 === In these two decades, the innovation of 3C (communication, computer and consumer electronic products) technology becomes the major force in the long wave of the global economic growth (Kondratiev wave). Molding suppliers are one of the most important elements for manufacturing information technology (IT) products for Original Equipment Manufacturer (OEM). The cost of starting a new mold has grown higher in the total expense in the product development process. Due to fast 3C product development and the short product life-cycle, mold suppliers must improve the core technology in order to provide good service to OEM. In addition, it is also important for OEM to constantly evaluate current mold suppliers so that OEM can confirm the quality of suppliers and terminate contract with the unqualified ones. This ensures that contracted suppliers can provide mechanical components with stable quality. However, important as this evaluation should be, there are very few researchers who have investigated mold suppliers to provide improvement strategies. This study will use the hybrid Multiple Criteria Decision Making (MCDM) as framework to approach mold supplier evaluation with the objective to provide improvement strategies. Through literature review several criteria for supplier selection and evaluation are identified. Then a group of senior mechanical design managers who work for Taiwan 3C OEM are invited to complete the questionnaire. This study induces evaluation dimensions and criteria by using the modified Delphi method. The multiple criteria decision making (MCDM) is a framework which consists of the Decision Making Trial and Evaluation Laboratory (DEMATEL) as the tool to configure decision problem structure for mold suppliers. Analytical Network Process (ANP) is a tool to calculate and rank the weights of each criterion. The evaluated object is the notebook mold suppliers, and the current analysis identifies the key qualification factors for suppliers. However, the selected suppliers might not be the finest in each criterion. The study further provides improvement suggestions regarding the weakness in order to increase the competence of mold suppliers. This study can be referenced in the future for OEM evaluation, and furthermore, it provides improvement strategies for mold suppliers.