Customer Relationship Management in a Language Institution: Using Social CRM Platform to Maintain Customer Relationships

碩士 === 國立臺南大學 === 數位學習科技學系碩士班 === 101 === Cram schools are service establishments which specialize in teaching learners highly accelerated curriculums for the purpose of taking examinations. These tutelage institutions are a vital component in the educational system of Taiwan and are relatively rife...

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Bibliographic Details
Main Authors: Kuo-hsien Chen, 陳國憲
Other Authors: Chen Yen-Tzu
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/17368904419278047906