The Effect of Newcomer Training Program Effectiveness on Turnover Intention: The Role of Psychological Contract and Individual Differences

• Main Authors: Meng-che Yang, 楊孟哲
• Other Authors: Chih-Ting Shih
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/39925453865309781442

碩士 === 國立屏東商業技術學院 === 經營管理研究所 === 101 === Under the present situation of life insurance, newcomer retention of life insurance company is generally low. The research aims to probe whether newcomer training program effectiveness has impact on newcomer turnover intention through psychological contract fulfillment. Newcomer's individual differences and network capability is expected to interact with training program effectiveness in predicting psychological contract fulfillment. 805 newcomer were surveyed by questionnaires over three points of time, ultimately, obtaining a sample of 75 newcomers .The valid response rate is 9.3%. Results of structural equation modeling indicate that newcomer training program effectiveness has a positive influence on psychological contract fulfillment, which in turn enhances newcomer turnover intention. In addition, high organizational-based self-esteem and network capability of newcomer also moderate the relationship between training program effectiveness and psychological contract fulfillment. Theoretical and managerial implications were also discussed.