Antecedents of customer loyalty: the role of restaurant environments, customer emotions, and satisfaction.
碩士 === 國立高雄第一科技大學 === 行銷與流通管理研究所 === 101 === In the past, satisfaction is seen as the determinant of customer preferences and the willingness of re-patronage intention. Thus, the focus is on enhancement of customer satisfaction. However, with the advancing in material life, consumers become dainty a...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/44159214503261638844 |