Investigation of the Influence of Car Sale-Person’s Personality and Competence for Job Performance and Customer Loyalty
碩士 === 國立宜蘭大學 === 應用經濟與管理學系經營管理碩士班 === 101 === The relationships between job performance and personality had been widely studied in literature. However, the focus of personality, competence, job performance and customer loyalty was lacking. The present paper includes personality aspects in the study...
Main Authors: | Jhong-Huei Chen, 陳忠暉 |
---|---|
Other Authors: | Jui-Min Hsiao |
Format: | Others |
Language: | zh-TW |
Published: |
2013
|
Online Access: | http://ndltd.ncl.edu.tw/handle/73968065042149701328 |
Similar Items
-
The Personality Characteristics and Job Satisfaction on Sales Performance of Sales Staffs of Department Store
by: Ru-Tin Chen, et al.
Published: (2009) -
The Study of the Influences of Customer Personalization Services on Customer’s Intimacy and Loyalty
by: Kong-ming Tseng, et al.
Published: (2013) -
The Influence of Seven Personality Facets on Customer Loyalty in Online Games
by: Yun Jung Chen, et al.
Published: (2009) -
Investigating the Influence of Service Quality and Customers Equity on Car Brand Loyalty
by: Kuan-jen Wang, et al.
Published: (2011) -
The Influence of Personality on Intertemporal Loyalty of Online Game Customers
by: Pei Chih Fang, et al.
Published: (2008)