A Study on Using Performance of Military Library Electronic Databases- A Case Study of National Defense University

碩士 === 國防大學管理學院 === 資源管理及決策研究所 === 101 === Past studies on library performance evaluation mainly investigate the physical resource utilization. However, the popularization of the internet has increased the deed and investment in electronic database day by day, as well as the need for assessment on t...

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Bibliographic Details
Main Authors: Cheng-Hsien Tsai, 蔡政憲
Other Authors: Chia-Chin Chang
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/ta2st7
Description
Summary:碩士 === 國防大學管理學院 === 資源管理及決策研究所 === 101 === Past studies on library performance evaluation mainly investigate the physical resource utilization. However, the popularization of the internet has increased the deed and investment in electronic database day by day, as well as the need for assessment on the usage efficiency of electronic database. As there are scanty studies on library electronic database, while relative weights are not carefully taken into consideration during the use of guidelines for assessment, there is a lack of objectiveness and fidelity in the assessment. Therefore, this study took a military university library for example, and used the data envelopment analysis (DEA) where multiple inputs and outputs can be concurrently assessed to introduce Fuzzy AHP to obtain the relative weights of various input and outputs, in order to assess the usage performance of library electronic database. Moreover, to improve the deficiency of overestimated efficiency value of traditional radial efficiency measure, this study used non-radial, non-oriented slack-based measure (SBM) to assess the technical efficiency of the electronic database purchased by the library. This study also used the SBM-based Malmquist Index to track the performance trend of various electronic databases, in order to understand the efficiency stability of various databases in different periods. This study found that the cause for the overall technical inefficiency was pure technical inefficiency. To improve the inefficiency, it is necessary to adjust the management and allocation of resources. In terms of the change in total productivity in a longitudinal aspect, a declining trend was observed in the databases, such as ASME and EBSCO that the main cause was the decline in technical efficiency change. The research model can be provided as reference to libraries for the practical assessment and modification of databases.