Expanding Subscriptions of Electronic Bookstore by Customer Relationship Management - Promotion Strategy and Easy Use as Moderating Factors

碩士 === 國立東華大學 === 管理學院高階經營管理碩士在職專班 === 101 === This study focuses on the customers of electronic books and applies the executive phases of customer relationship management, such as the acquisition, promotion and maintenance as constructs. The customers of internet and mobile phone are asking to con...

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Bibliographic Details
Main Authors: Shu-Hua Tseng, 曾淑華
Other Authors: Chie-Bein Chen
Format: Others
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/98u23s