How Brand Misconduct Affects Consumer Advocacy Intention – Taking lativ as an example

碩士 === 國立嘉義大學 === 行銷與運籌研究所 === 101 === This study takes lativ as a case example to investigate the effect of brand misconduct to marketing relationship (consumer satisfaction, brand commitment, e-service quality, and consumer advocacy intention) for the online purchasing behavior. The author uses 2...

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Bibliographic Details
Main Authors: Chao, Pei- Ju, 趙貝如
Other Authors: Hsiao, Chih-Hui
Format: Others
Language:en_US
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/99366009291322850241