行政人員的服務品質對服務滿意度之影響-以中華電信南投營運處為例
碩士 === 國立彰化師範大學 === 企業管理學系國際企業經營管理 === 101 === The purpose of this research is to investigate the relationship between administrative service quality and service satisfaction. According to the SERVQUAL, service quality measure is divided into five dimensions as theoretical background. The main objec...
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| Format: | Others |
| Language: | zh-TW |
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2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/397efs |