The Effect of Team Performance from Using Group Decision Support System – Exploring the Moderating Effect of Time Pressure

• Main Authors: Yun-Wen Mao, 毛韻雯
• Other Authors: How-Ming Shieh
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/60649479127845707396

碩士 === 國立中央大學 === 資訊管理學系 === 101 === With globalization and the development of information networks, it has been a "knowledge economy" era in the whole world. Therefore, it is very important to enhance creativity for employees in the organization to bring innovative products or services with extensive information and constantly updated knowledge now. In today's society, the collaboration is recognized more and more important, the traditional model of collaboration type is “Face to Face”, but with the development of information technology and business model changes, Group Decision Support System (GDSS) has gradually been used to solve problems and make decision. In addition, the organizational context has both positive and negative impacts on creativity or a variety of team performance, the mostly mentioned is about the time pressure for performance. Therefore, we use a platform called TeamSpirits, and using a laboratory experiment with pretest-posttest comparison group design experiment. This study aims to investigate the effect of team performance (Creativity, Productivity, Decision Quality, Satisfaction) influenced by different collaborative ways (TeamSpirits, Face to Face) with different time pressure. The results showed that their performance of creativity, productivity, quality, and satisfaction with TeamSpirits group are significantly higher than using traditional collaborative way; while when using the GDSS to complete the task, better team performance will be lead under the large time pressure and median time pressure. The results of this study showed that TeamSpirits can be applied to enhance efficiency and effectiveness of decision-making, and give appropriate time pressure to increase their team performance.