The Empirical Study of Relationship quality, Service Quality , Intention to Recommend and Switching Cost as a Moderator:Taking the Clients of an Accounting and Tax Agents Firms for an Example

碩士 === 國立高雄應用科技大學 === 高階經營管理研究所碩士在職專班 === 101 === There were plenty of emerging enterprises founded in Taiwan after 1970s. The performances of accounting firms did not grow or even grow reversely because of the economic recession, rising price, price competition, the dropped small and medium enterpr...

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Bibliographic Details
Main Authors: Chung-Hsi Lee, 李宗熹
Other Authors: Ying-Jiuan Wong
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/32626425397516161615