The study of customer service and business management on wellness tourism for elder tourist - the case of hot spring hotel.

碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理研究所 === 101 === The study consisted of two stages analysis. In first, we conduct some in-depth interviews with hotel senior managers and experts to construct the customer service factors of elder tourist for spa on wellness tourism. Second, the elder tourists and the hot...

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Bibliographic Details
Main Authors: Kung Erh Chung, 龔二中
Other Authors: Chen Kuang Hua
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/55638297143508740212