| Summary: | 碩士 === 開南大學 === 物流與航運管理學系 === 101 === Civil Aviation Authority stated the definition of airport ground handling industry companies as Ground Aviation, these companies majority handle the ramp operations, due to airport flight to leave the job lead time requirements, the human factor will have a hidden risk of harm.; Therefore, the purpose of this study is to explore the potential risk of airport ground operations, airport ground staff under the relevant norms of the operation of powered equipment and non powered equipment, personnel training, standard operating and auditing, and even personnel careless operation which may accidentally cause injury to others and even aircraft damage, and due to the crisis caused by the human potential factors.
IATA (International Air Transport Association, referred to as IATA) for the ISAGO audit, investigate human factors such as: Machines, People, Procedures and the Environment are on the level of audit, the ISAGO Audit for Ground Service Providers (GSP) refers to the Airport Ground Handling industry (Ground Avaiation), author hope by the results of this study, able to further understand the relationship between (SHELL and HELLO mode) , airport ground operations by human factors, reduce staff mistakes probability to enhance job security. And provide the reference of the relevant industry in the training of new personnels.
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