Service Quality of Business Hotels: Scale Development and Evidence of Reliability and Validity
碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 101 === Tourism industry is valued by nations and recognized as non-smokestack industry. Business travelers spending power is often more than double the tourists. There are many research issues for the dimensions of hotel's service quality. However, most of them ar...
Main Authors: | Chih-Hung Pai, 白志宏 |
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Other Authors: | Ta-Kuang Hsu |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/17336266899583101287 |
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