A Study of the Factors of Customer Satisfaction-case study in a telecom

碩士 === 佛光大學 === 管理學系 === 101 === As the telecommunication market environment changes, various carriers want to sustain operation and generate revenue, you must make customers satisfy service and the products which meet customers’ needs. In the beginning, Chunghwa Telecom is the monopoly of teleco...

Full description

Bibliographic Details
Main Author: 郭昭伶
Other Authors: 張和然
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/55223513997996687823