Study of the Application Correction the SERVQUAL Mode for Public Hot Springs Hotel Service Quality-Case Study in GU-Guan Area
碩士 === 嘉南藥理科技大學 === 觀光事業管理系暨溫泉產業研究所 === 101 === Government-run spa hotels spread all over hot spring regions in Taiwan. However, administrative authorities of government-run spa often outsource the government-run spa on the ground of improving service quality, which makes the government-run spa a pr...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/15607994548772860654 |