Effects of Communication Model for Family Healthcare Conference on Perceived Physician-Patient Communication and Relationship Quality-Example of Respiratory Care Center

• Main Authors: I-Na Wu, 吳伊娜
• Other Authors: 楊文惠
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/07680869724760441629

碩士 === 中國醫藥大學 === 醫務管理學系碩士在職專班 === 101 === To cope with environmental changes and the trend of patient satisfaction, hospitals would promote service optimization and emphasize clinically humanized healthcare to enhance the high-quality healthcare. From the aspect of physician-patient communication, this study tends to discuss the effects of the relations between medical personnel and family members in the practice of Communication Model for Family Healthcare Conference on Physician-Patient Relationship Quality. The research purposes contain 1.to understand the descriptive statistics of Perceived Physician-Patient Communication and Physician-Patient Relationship Quality in Communication Model for Family Healthcare Conference, 2.to explore the effects of demographic variables on Perceived Physician-Patient Communication and Physician-Patient Relationship Quality, 3.to discuss the effects of Communication Model for Family Healthcare Conference on Perceived Physician-Patient Communication and Physician-Patient Relationship Quality, and 4.to analyze the mediating effects of Perceived Physician-Patient Communication on the relations between Communication Model for Family Healthcare Conference and Physician-Patient Relationship Quality. With questionnaire survey, convenient sampling is utilized for selecting four hospitals with Respiratory Care Center in central Taiwan. The patients in the respiratory care centers and the family are distributed the questionnaire, and the interviewers are able to communicate with both Mandarin and Taiwanese. The results show the significant effects of medical personnel practicing Communication Model for Family Healthcare Conference on Perceived Physician-Patient Communication and Physician-Patient Relationship Quality as well as the remarkable influence of patients and the family’s Perceived Communication on Physician-Patient Relationship Quality. Such two dimensions would positively affect Perceived Physician-Patient Communication and Physician-Patient Relationship Quality through Communication Model for Family Healthcare Conference.