Summary: | 碩士 === 長榮大學 === 高階管理碩士在職專班 === 101 === This research aimed at discussing the factors influencing retention of medical staff. With distributing questionnaires to 13 supervisors greater than level three in a regional hospital in South Taiwan, this research adopted analytic hierarchy process (AHP) to analyze the results. According to the results, the most significant factor in managerial philosophy is the strategic fitness between individual and the environment. The stressors of medical staff came from the busy work at the hospital, including the hospital evaluation and the accidental medical disputes. This research is expected to provide solutions for releasing pressure and help them go through difficulties. Through strengthening communication between employees and employer and the teamwork atmosphere, the expectation of employees and the hospital would achieve a better match, followed by raised efficiency and satisfaction of employees, and finally elevated the service quality to patients.
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