A Study on Improving the Service Quality of Banking Valuation
碩士 === 中華大學 === 營建管理學系碩士班 === 101 === In order to understand the relevant circumstances of service quality for real estate appraisal of banks, the study target of the real estate appraisal customers of Bank C is taken based on Kano Two-Dimensional Quality Model and SERVQUAL Scale to construct the ap...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/10502200248347246400 |