A Study of Key Success Factors for Implementation of Cloud Supply Chain ─The Traditional Industries as an Example

• Main Authors: Chang Min-Chieh, 張閔傑
• Other Authors: Wu Mei-Ying
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/68gfr6

碩士 === 中華大學 === 資訊管理學系碩士在職專班 === 101 === In this highly competitive business environment, all industries must innovate for greater progress. New supply chain technologies are also constantly introduced. With the emergence of cloud computing technology, conventional supply chain technologies have advanced to use new supply chain management models. The government in Taiwan has launched several programs to promote development of the cloud computing industry and extend applications of cloud computing to all industries. The government’s intent is to make some changes to the current operations of domestic industries by taking advantages of the characteristics of this technology. Therefore, supply chains are already a focus in the government’s promotion of the cloud computing industry. Through introduction of cloud management, the government attempts to bring a new management model to supply chains. This study focused on traditional industries in Taiwan to investigate key success factors for implementation of supply chain management systems. Based on eight major factors extracted from previous literature, this study conducted expert interviews and a questionnaire survey on supply chain users to find key success factors for implementation of supply chain management systems. Results showed that for traditional industries, managerial factors, user factors, organizational factors, project factors, and other important issues were key factors affecting implementation of a supply chain management system. The other important issues included data confidentiality, integration and standardization of upstream/downstream firms, and information exchange between suppliers and customers. Results of this study can be a reference for businesses planning to implement a cloud-based supply chain management system.