| Summary: | 碩士 === 國立中正大學 === 勞工關係學系暨研究所 === 101 === The author interviewed three chairpersons and five staffs, from five craft unions, to study the effects of implementing Taiwan TrainQuali System (TTQS) to craft
unions’ in-service training programs. Based on the findings, the author concludes
that
1. The implementation of TTQS enhanced staffs’ competences in handling training programs but they did not fully understand indexes and concepts of the system.
2. The evaluations of individual training programs only, instead of system wide, decreased the effects of training performance.
3. In-service training was helpful in increasing union members and their commitment.
4. In-service training was not unions’ major function due to governmental funding for training was not critical to unions’ survival.
5. Traditional mindset held by the Vocational Training Bureau hindered craft unions offering new and diverse training programs.
6. Craft unions’ could not create solid training transference for lacking of control to trainees’ working environment.
7. It’s difficult for craft unions to follow up the training performance of non-member trainees.
Based on the above conclusions, the author suggests that
1. Craft unions should reposition in-service training as major function and enhance training evaluation to improve the quality of training programs.
2. Vocational Training Bureau should apply general terminology for TTQS indexes and concept, offer concise reasons for rejected programs, and accept training programs with developmental potential.
Key word:craft unions, in-service training, Taiwan TrainQuali System
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