Research on service learning of Tzu Chi homecare and long-term care visiting volunteers

• Main Authors: Lee, Shu-ching, 李淑卿
• Other Authors: Tsai,Hsiu-mei
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/32143225238907143782

碩士 === 國立中正大學 === 成人及繼續教育研究所 === 101 === Research on service learning of Tzu Chi homecare and long-term care visiting volunteers Advisor: Dr.Tsai,Hsiu-mei Student: Lee, Shu-ching Abstract This research aims at exploring the service-learning of the Tzu Chi visiting volunteers for homecare and long-term care. The topics of participation motivation, service-learning process, the difficulties and solving strategies, as well as the growth of the visiting volunteers are included. To achieve the above purpose, this study used interviews based on qualitative approach to understand the service-learning of five Tzu Chi volunteers. According to the analysis of information from interviews, the conclusions are as following: 1. The participation motivation of the volunteers includes: the recognition of Master Cheng Yen and Tzu Chi’s compassion philosophy, the guide and influence of Tzu Chi sisters and brothers, and individual ideas of doing good and gratitude, etc. 2. The service learning process of the Tzu Chi visiting volunteers includes understanding an apprentice training process, the practice from the learned knowledge, skills, and ethics, etc. 3. The service learning difficulties of the visiting volunteer mainly result from (1) the self-emotional adjustment of the visiting volunteers; (2) the visiting volunteers play multiple roles such as taking care of family and work at the same time; (3) the handled cases lacking the rational cognition, which results in communication difficulties; (4) whether the handled cases are fully informed, which affects the progress of assessments. 4. When Tzu Chi visiting volunteers have difficulties, the solutions involve listening to Master Cheng Yen’s talk, assistance from Tzu Chi’s sisters and brothers, and self-strategic adjustment and enhancing self-capabilities. 5. Visiting service learning makes volunteers the change of personality and thinking, improvement of family relationships, enhancement of interpersonal skills, and promotion of self-abilities. 6. Visiting service learning brings the opportunities of learning and growth to the visitors. Besides, retrieving the happiness and confidence, knowing gratitude and feedback, and circulating the love are involved. 7. Provide concrete recommendations for the Buddhist Tzu-Chi Merits Society and other non-profit organizations, or for the groups as the future planning of the volunteer learning programs. Keywords: Tzu-Chi, compassion, visiting volunteer, service learning