The Relationship Among Service Quality,Customer Satisfaction And Customer Loyalty With Self-Service Gas Stations

碩士 === 國立中正大學 === 企業管理研究所 === 101 === Since 1987, the Taiwanese government permitted setting up the private gas station, and the number of the gas station has been growing rapidly. However, the growth has progressed faster than the vehicle fuel consumption, which causes the average fuel supply of th...

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Bibliographic Details
Main Authors: Tsai Jui Sheng, 蔡瑞聲
Other Authors: Lu Long Chuan
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/66350165864268690892