The study of the game-like instant scoring system in performance appraisal management

• Main Authors: Yi-Chih Liu, 劉益志
• Other Authors: 王秉鈞
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/34197238459026910714

碩士 === 元智大學 === 資訊管理學系 === 100 === Traditional performance reviews usually focus on several aspects which include superior, self, peer and subordinate reviews. Result deviations may come from the subjective perception, personal preference and recent influence of reviewers. Enterprises are now troubled with the management of young employees who are born after 1980. They hope to achieve and expect the enjoyment of fitting themselves in the working environment. Traditional performance management couldn’t satisfy those new ear employees. To get reward from hard working and to develop future careers are their wishes. To deal with such a challenge, HR department has to design a set of performance management. On line games are increasingly popular among youngsters. They dramatically change the ways of thinking, life and culture evolution. Many players take a lot of time, effort and even money to get the feeling of accomplishment in the Virtural-Reality. If those passion, proaction, the feeling of accomplishment and team work consensus gained from playing games can be converted to working practice and get in time reward, would that greatly promote their loyalty and dedication? This subject is worthwhile to research and study. Based on the management theory built-in game developed by Shanda Company, this study has two main axes – positional experience value and project experience value as those axes in this study. To analyze job contents and performance items, we organize a set of management system for small and medium-size enterprises, testing the acceptability to employees and observing the influence to their behavior by actual try. Organizations can benefit by the overall competence upgrading because of employees’ performance promotion. The conclusion also suggested that the result will be maximized if this system has deployed to a whole company. Key factors to the success of course are the support from top management and the help given by information system.