The Research on Training Evaluation for Security Guard :A Case Study in Taichung

• Main Authors: Yen-Chung Lin, 林延崇
• Other Authors: Tsung-Chieh,Tsai
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/84021643695423741381

碩士 === 國立雲林科技大學 === 營建工程系碩士班 === 100 === As the competitive environments between the enterprises are getting intense,the basic essence of upgrading the human resource is more important, which make modern enterprise put more emphasis on their educational training than before. To maintain the basic essence of human resource and to culture the center ability of the organization, educational training of the employee has become a tool for modern enterprise to establish the dominance in competition.Whether the training programs implemented are effective or not, they must be evaluated with effective methods. Out of this motive, it drives me to do the research.” Kirkpatrick''s four levels model” is the most dominant training evaluation in the academic and business field. With the methodology of questionnaire, this study was carried out on the basis of Kirkpatrick''s models, assessing the reaction level, learning level, and behavior level of the security guard in Taichung training course. In this study, the training implementation, execution, achievements of the courses, post-training behaviors of the employees variance analysis was applied to variables of the demographics of trainees and supervisors to see if there are significant differences in each factor dimension. The result of data analysis shows that the degree of security guard’ satisfaction in each factor of training implementation, execution, and achievements of the courses is very high.The change of working behaviors of the employers after the training is acceptable to the trainees’ supervisors. With the variance analysis, the demographics of the trainees in the four factor dimensions appear significant differences. The demographics of the trainees’supervisors in the invisible change of behaviors only show significant differences. From this study, we know that the security guard are satisfied with each factor of the training implementation, execution, and the achievement of the courses. However, the trainees’supervisors show low degree of satisfaction in trainees’ working spirits and wills. As a result, to improve the mental education in order to promote the employees’ working wills and spirits should be part of the security guard’ future work.