A Study on The Key Success Factor of Supply Chain Security Management

• Main Authors: Hung-Chun Lee, 李鴻鈞
• Other Authors: Ben- Jeng Wamg
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/64156100192622185161

碩士 === 東海大學 === 企業管理學系碩士班 === 100 === 　　After the September911 attacks happened in the U.S., the security and facilitation of international customs clearance is widely emphasized. In 2005,the World Customs Organization (WCO) developed the “Framework of standards to secure and facilitate global trade”(SAFE) as a minimum requirement for all WCO members. To accommodate with this world trend and show deep concern about the standard announced by ISO in 2007, Taiwan government has drawn up the “certification for Authorized Economic Operator”refer to various supply chain security mechanisms, rules and standards. 　　Thus, the study focus on finding solution in two major concepts, including how to assist enterprise seeks out a balance between safety, security and efficiency; how to assist government promotes development with quality and quantity. The purpose of the study is to build up the document for「A Study on the Key Success Factor of Supply Chain Security Management」 by sending questionnaire to related enterprise qualified for supply chain security management. In order to improve relevant academic research and enhance domestic security constitution, it is suggested constructing the main components and indicators by combining the elements of ISO 28000 security management system with innovative PDDRO progress modelized framework. 　　According to the study, the key success factors of Supply security management ranked from「The support and commitment of executive level ( weight 0.1031)」first, followed by「The development of staff recognition and capability(weight 0.0832)」,「The establishment of periodic meeting, cooperation and communication mechanism (weight 0.0778)」,「Making full use of risk management tools (weight 0.0738)」,「The control to emergent preparation, reaction and recovery (weight 0.0708)」,and「Clear policy and goal (weight 0.0634)」. Also, the study summarized five suggestions for enterprise and government, which are Strategic leadership (Plan), System integration (Design), Human resource development (Do), Continuity improvement and innovation (Review), and Customers satisfaction (Outcomes). However, the result can not guarantee the optimize solution, but it will be a very good point of push and maintain in the future.