| Summary: | 碩士 === 亞洲大學 === 社會工作學系碩士班 === 100 === In 1993 the elderly population in Taiwan reached -1,485,200, 7.09 percent of the total population, surpassing the threshold of “an aging society” set by the United Nations. -Statistics shows that the elderly population has increased to 2,552,378 by the end of May 2012, accounting for 10.98% of the total population. As the society has been persistently aging, there is an increasing demand for the elderly`s long-term care institutions. The elderly do not only expect the institution to provide a clean and comfortable environment, but also demand a quality of life to better meet their spiritual happiness, and to pursue the important goals in the latter part of their lives. In this case, taking care of the elderly’s physical and psychological well-being has become the foremost concern of the elderly care institutions. Based on the above facts, this study aims to, firstly, understand the characteristics of the residents in an elderly care home, and their institutional service satisfaction and life satisfaction. Secondly, it analyses the relationships between the characteristics of the residents, their institutions satisfaction and life satisfaction.
This study selected a total of 113 respondents from the Changhua Nursing Home, using the Life Satisfaction Index A Questionnaire as the research tool.
The research results show that the elderly`s satisfaction on the institutional services, including those on staff, on the institution’s responses to residents’ feedbacks, and on the cleanness of the living environment, have a great deal of influence on their life satisfaction. In sum, the long-term care institution needs to reinforce their services in relation to the elderly’s psychological and social aspects of life. This study helps the institutions to understand the relationships between the characteristics of the residents, the institutional service satisfaction and life satisfaction. Through improving services and the ways of delivering them, it is expected to effectively enhance the life satisfaction of residents of the institutions.
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