Evaluating Staffs’ Satisfaction on Centralizing the Operations of International Trade Financing: The Case of Vietnam
碩士 === 樹德科技大學 === 金融與風險管理系碩士班 === 100 === With the expansion of international trade, developed countries reduced operating expenses by centralizing multiple international and domestic business portfolios into one global platform. The development on the platforms of the international trade financing...
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| Format: | Others |
| Language: | en_US |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/60761432471506851967 |
| Summary: | 碩士 === 樹德科技大學 === 金融與風險管理系碩士班 === 100 === With the expansion of international trade, developed countries reduced operating expenses by centralizing multiple international and domestic business portfolios into one global platform. The development on the platforms of the international trade financing supports the operating concentrations. However, few study discussed the operating concentrations really enhance the work efficiency and synergy effect or not in Vietnam. Therefore, this paper focus on this issue in Vietnam argued that banks wish to remain in the international trade financing business in the long term must consider centralizing international trade finance operations. This study evaluates the staffs’ satisfaction on centralizing the operations of international trade financing by sampling on Bank for Investment and Development of Vietnam (BIDV). BIDV is the first state owned commercial bank in Vietnam having centralized international trade finances in 2008. After finishing the study we have found out the good way to achieve high staffs’ satisfaction when BIDV centralized the operations of international trade financing. In additions it also provides the appropriate model that Vietnam banking system can apply to international trade financing in order to bring better services for customers.
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