Summary: | 碩士 === 實踐大學 === 企業管理學系碩士班 === 100 === The metropolitan of Taipei is the center for national development, and the issue about “transportation” concerned by the citizens becomes critical. With its missions of providing service of “safety, comfortableness, speedy and convenience”, Taipei Rapid Transit Corporation(TRTC)is an important area to carry out studies on human resources management. This study focuses on the relationship between leadership style, job satisfaction, and organization commitment of TRTC drivers of Tamsui section.
This research was based on the 150 questionnaires surveyed on the high-volume transportation train drivers of the TRTC. Through some statistical analyses, the research findings are as follows:
1. Leadership style and the employees’ job satisfaction influence organizational commitment.
2. There was significant positive relation between leadership style, job satisfaction and organizational commitment.
3. For various personal traits, there are significant differences in leadership style , employees’ job satisfaction and the organizational commitment .
Based on the above findings, this study suggests the leader reinforce his transformational leadership style to increase his leading charisma and effectiveness, improve the employees’ job satisfaction and further increase their organizational commitment.
1.To strengthen internal communication, and help developing new employees' high sense of identity.
2. To enhance staff satisfaction with the company policy.
3. Managers should show more care- leadership to new employees.
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