The Effects of Service Clues on Experience Value and Customer Satisfaction in Restaurants-The moderating effect of Restaurant Type
碩士 === 中國文化大學 === 觀光休閒事業管理研究所 === 100 === The purpose of this study was to investigate the causal relationships between experience value and customer satisfaction of service clues in restaurants. Furthermore, the study distinguished between full-service restaurants, using fine dining restaurants, an...
Main Authors: | Meng-Yi Lin, 林孟宜 |
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Other Authors: | Sheng-Hshiung Tsaur |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/57417882181756633679 |
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