A Study of Relationship between Quality and Customer Future Behavioral Intentions: The View of Customer Relationship Management on Financial Holding Corporation
碩士 === 中國文化大學 === 國際企業管理學系 === 100 === As the financial market more and more competition, the financial sector gradually expand their business and merger to increase the financial industry's competitive. Therefore this study investigate the relationship in customer relationship management, rela...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/25343210001788703499 |