| Summary: | 碩士 === 國立高雄大學 === 高階經營管理碩士在職專班(EMBA) === 100 === The study aims to explore how organizational culture and knowledge sharing influence organizational citizenship behaviors from the perspective of trust and the incentive theory.
The goal of a military organization is to cultivate the values and the sense of commitment and honor of its members. Emphasizing person-organization fit in values, the multilevel organizational culture in a military organization predominate both thinking (loyalty, belief, courage, sacrifice, and devotion) and behaviors (obedience, responsibility, unity, and mission accomplishment) to increase the efficacy of the members and the organization.
Hence, it is critical for a supervisor to establish trust, incentives, and knowledge properties via the organizational culture signature which influences the organizational citizenship behaviors to enhance the morale of a team, to increase the efficacy of a mission, and to improve the performance of the organization.
The target population of this study includes students with middle and high rankings in the further study program in the R.O.C. military academy. This questionnaire is anonymous.A total number of 594 questionnaires were collected and 506 valid samples were received. The effective return rate was 85.18%.The data is analyzed by using the exploratory factor analysis, the reliability analysis, the correlation analysis, the analysis of variances, and the regression analysis to verify the validity of assumptions.
The results of this study are concluded as the following:
1. Organizational culture has a positive impact on knowledge sharing.
2. Organizational culture has a positive impact on organizational citizenship behavior.
3. Knowledge sharing has a positive impact on organizational citizenship behavior.
4. Knowledge sharing has a mediating effect on organizational culture and organizational citizenship behavior.
5. The enablers have a moderating effect on both of organizational culture and knowledge sharing.
In addition, the study shows that despite the necessity of strong and bureaucratic cultures,innovation culture encourages knowledge sharing among members spontaneously with individual’s opinions respected. Besides, it is of great importance to establish mutual trust among the subordinates and between the supervisor and the subordinate since mutual trust brings high knowledge sharing willingness and frequent knowledge sharing behaviors.
Based on the above results, the study provides a number of suggestions from the practical perspective of management.
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