A Study of Dissatisfied Service Operations at Different Stages in a University Hospital Emergency Room
碩士 === 國立臺灣大學 === 商學研究所 === 100 === With the trend of increasing number of patients at emergency room and average daily number of patients at emergency room in every hospital in Taiwan, we saw over-crowdedness and even emergency room violence arising from dissatisfied patients or families, which sho...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/41369206688002005957 |