Investigate the Intelligent Message Negotiation on a Novel E-services Platform: The Case Study of Life and Commercial Support Services for Property Management Industry

• Main Authors: Jia-Yu Su, 蘇家郁
• Other Authors: 柯志坤
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/r7fwp4

碩士 === 國立臺中科技大學 === 資訊管理系碩士班 === 100 === By the improvement of information technology, web service applications is prosperous, and different types of technological innovations have been developed. Especially, Cloud Computing is a new growing technology which can integrate the network and deliver the information fast. With the emergence of Cloud Computing, providing diversity web services by cloud computing in order to create competitive advantage has been an important issue for every industry. In these years, while the Life Style has changed and higher buildings have been existed in the community. The traditional management of the buildings is facing more challenges, and providing community security becomes the basic service.Improving the life quality and satisfaction level of community residents has become an important challenge which makes property managers attach importance to the concept of property management, and try to do the best providing and promoting the innovation services. To provide the innovation application services in the community is a current trend. In this thesis, the property management company, in the central region of Taiwan, has been investigated, explored and analyzed the current network service demand. It found the diversity of users who have different perceptions of the network services. The current web services only provided the message announcement and transponder mode in the community. It also cannot connect to residents’ various needs in daily life. Besides, most of the web services can’t be customized, thus it has no solution for the various users’ perception that the value of the web services. According to this, this thesis develops an innovation application platform based on cloud computing which provide intelligent web services, and expects to assist property managers to provide adaptive living service message for community residents and to improve the life quality for residents efficiently. This thesis proposes a Message negotiation system which based on the web services, and using knowledge captured technique to create the resident profile by XML. XML technology is a format of message exchanging between residents'' needs and Internet service negotiation. Using Utility Function to select the users'' true expectation oriented in their mind. Fuzzy theory used for the weights set. Using Message negotiation technology to instantly search the web service, and through the negotiation mechanism, which is designed by this thesis, to combine with reference program that user need. Recommended technique is used to recommend adaptive services message for user. In this intelligent web services, which is designed by this thesis. When the users propose their need of various life constructs, by using the Internet service negotiation mechanism, to combine with user''s need of life knowledge to provide suitable proposal and reduce the load of user''s information. Utility Function to select the user''s true expectation oriented in their mind, to make overall web service closer to user''s need. Fuzzy theory used for the weights set, to make overall web service be rendered objectively manner.If property managers provide service to community residents by this intelligent web service, believe that would enhance community resident''s satisfaction level, and community resident''s need of life dimensions, could get more appropriate proposal through this intelligent web service.In this thesis design the intelligent web service, believe that have quite contribution for the property managers provide community service and community resident''s need of life dimensions.The future research direction should strengthen and focus on design the users feedback mechanisms, by collecting the feedback information to assist intelligent learning for the innovation application service platform and progressively improve the quality of services offered. In addition, the recommended technology could consider to integrate the intelligent technology and method, to strengthen the effect of the recommended.