The Human Resource Planning And Utilization Study Of Regulatory Agency In Taiwan: Case Studies From CDC After SARS Event

• Main Authors: Wu, Yu-Chan, 吳玗栴
• Other Authors: Liu, Kun-I
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/58965910381118871863

碩士 === 國立臺北大學 === 公共行政暨政策學系 === 100 === After the SARS incident, the Centers for Disease Control of Taiwan realized the inadequacy of human resource planning. After the SARS event, the organizational structure and human resource plans are adjusted in order to face the threat of diverse infectious diseases. However, the focus of this study is to discuss whether the human resource planning is adequate enough after the adjustment of CDC and whether the human utilization has achieved the goals of organizations or not. This study uses literature review and in-depth interviews methods to study on human resource planning and utilization of CDC. First of all, according to research purposes and literature analysis, the thesis is divided into four research constructs which focus on: First, the gaps between the human resource planning of CDC and the human resource planning theory; second, the gaps between the human resource utilization and human resource utilization theory; third, the gaps between the actual human resource planning of CDC and its human resource utilization; fourth, the gaps between the actual human resource utilization of CDC and its organizational goals. Then, create interview questions according to the research constructs mentioned above. After interviewing, the author wants to explore on CDC human resource planning and utilization situation of the post-SARS period. Finally, the author would infer the reasons of the gaps problems mentioned above, and proposed research findings and policy suggestions. This study suggests that (A) CDC needs to develop a unique human resource planning and utilization patterns for it is a highly professional organization. (B) When faced with the epidemic disease prevention, some unit of CDC needs to develop a flexible manpower working system to avoid excessive use of manpower and to meet the need of requiring manpower to be 24 hours on-call. (C) As an island nation, we must put special emphasis on border quarantine, and should invest in much more manpower. (D) Issues of disease prevention are related to the lives and safety of people, which could not allow any loopholes, the government should invest in adequate human resources and budget and also improve the gaps between human resource planning and human resource utilization at the same time.