A Study on Foreign Students Retrieval Web-based Online Public Access Catalog Using：the case example of National Taiwan Normal University

• Main Author: 車靜美
• Other Authors: 陳昭珍
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/76770043650608974779

碩士 === 國立臺灣師範大學 === 圖書資訊學研究所 === 100 === In recent year, there are more issues that has been needed to research due to foreign students has been increased. The final purpose of designing of Public categories on line in the library is to satisfy the requirements of the users, even though the foreign students are the minority of the user in the library, however, we have to understand their requirements in order to provide service for them to meet their needs. This study is taking the method of quality research, to find out the problems and their proposal regarding the system when they are using the on-line public category. We focus on 13 foreign students who have registered by means of interview and observation to collect information for this study. The final results are the problems is mostly the same as regular students when they are using WebPAC, however, the major issue of the foreign students have com out with capability of language, skill of search, and designation of the system. In this concern, we have following recommendations: 1. WebPAC search system 1). English search interface has to show all English. 2). Providing auxiliary description of Chinese and English on-line. 3). Clear remark of search wording in the search result. 4). Redesign the search frame (Make it simple on the select items). 5). Increasing more search functions (ex. Fuzzy Search). 6). Review the functions of search engine website service (ex. Google). 2. Service for the users 1). Find out the requirements of the foreign students. 2). Library should actively education course of how to use library for the foreign students. 3). Upgrading the English capability of the employee of the Library. 4). Expanding the width and depth of the collections in the library. 5). Providing comparative description of how to change the way of input. 6). Innovation of classification. Hopefully, above all recommendations would be able to promote the designation of WebPAC system and more service for the foreign students.