A Grounded Study of Conflict Resolution in Everyday Setting

• Main Authors: Lee Wan Fat, 李萬發
• Other Authors: Hsiang-Chu Lai
• Format: Others
• Language: en_US
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/70280007304133179404

碩士 === 國立中山大學 === 企業管理學系研究所 === 100 === This qualitative study explored conflict resolutions in everyday setting by applying grounded theory method to data on real-life conflict experiences. The data represent 53 graduate students (27 male and 26 female) of 20 different nationalities. After careful coding, we found seven categories. By applying a dimensional analysis model, we not only identified that ─preparation for resolving conflict∥ is the central phenomenon but also explored how conflict origins, casual condition, contextual condition, intervening condition, resolution strategies and consequences are related to the central phenomenon and the dynamics among themselves. This helped in developing a grounded formal theory that provide a detailed picture of the complex process of conflict resolution in everyday setting by covering its origins, dynamics, resolution strategies, consequences, and effects in different contexts. Detailed explanations with ample examples from the data were provided. Implications for future researchers and practical implications are discussed.