A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School

碩士 === 國立中山大學 === 高階公共政策碩士班 === 100 === The purpose of this paper is to explore the consumers at Republic of China Marine Corps School Military 534 Camp Station and the relationship between their service quality, customer satisfaction, and loyalty, using the questionnaire survey method. 484 valid sa...

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Bibliographic Details
Main Authors: Cheng-Hsien Tsai, 蔡政賢
Other Authors: Yung-hsiang Ying
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/48454930756586766788