| Summary: | 碩士 === 國立中山大學 === 人力資源管理研究所 === 100 === In order to maintain higer competitive power, perfect quality of products and services are requested by enterprises nowadays.What’s more , employees are the important media to carry out it.The media roles employees play are related to personal characteristics-perfectionism. We know that strive for perfectionism is native and inner need during development of human beings.In addition,the reasons which cause perfectionism are not only from rigorous standard of self but also possibly from others’ stringent request or social expectation by significant others.Proper demand and standard are drives which make employees achieve their goals,however,extreme ones lead to burnout or high turnover intention .It deserved to be paid more attention to because they will diminish performance of organization,group and individuals,even bring about the loss of human capital.In this study,we will have the preliminary exploration of the relationship among perfectionism from different requiring sources,burnout and turnover intention.MBI was used mostly in past studies,nevertheless,it is criticized during these times and is possible not to measure the actural burnout result.To improve the situation,we use CBI instead in this study and look forward to observe the effect of perfectionism on burnout and turnover intention.
Objets of this study are the full-time employees of science &technology, financial and service industry.We take the questionnaire survey method with convenient sampling to execute this study. Totally we sent out 334 numbers of paper copies and obtained 256 ones.Besides,we got 131 copies from on-line survey.Finally we have 364 valid samples out of the 387 combined sources.We adopted the hierarchical regression modeling to test the hypothesis.
The findings are as the following：Self-oriented perfectionism (SOP) is positively associated with personal burnout and personal burnout is also positively associated with turnover intention.However,SOP is negatively associated with turnover intention.This reveals that employees of SOP still have the possibility to increase their turnover intention owing to increasing personal burnout.Other-oriented perfectionism(OOP) shows no significant influence on burnout and is negatively associated with turnover intention.Social- prescribed perfectionism(SPP) is positively associated with both personal & job-related burnout and these two kinds of burnout are also positively related to turnover intention.Nevertheness,SPP can’t predict the relationship with turnover intention directly.Further,burnout is not the mediator variable between perfectionism and turnover intention.Finally,we will offer concrete suggestions for following studies and practical implement .Research limitation is also included .
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