| Summary: | 碩士 === 國立高雄第一科技大學 === 資訊管理研究所 === 100 === The progress of information technology along with the rise of the Internet changes people’s life substantially, especially in the way to receive information. People can not only receive information through traditional ways, e.g. television, newspaper, encyclopedia etc., but also receive information from Internet. The upgraded speed of the Internet promotes information and knowledge sharing. Nevertheless, the flip side of convenience is that people have too many ways to gain information. A variety of information confuse users to focus on the particular information which they really need.
Stronger mobile devices, slim shape design, well developed wireless and positioning technology, LBS enrich many innovative applications. It also makes information close to user''s requirements. Thus, our research motivation is to provide the appropriate information in the right time at right place to users in this information explosion era. Our research combines “Service and Technology”, “LBS” and “e-Service” to generate a conceptual method to develop M-Service, in case M-Service can be developed well. Our research also develop “Location Awareness Extended Knowledge Gain Service” to achieve our research goal based on this conceptual method in chapter 5. Besides, our research notice many industries pay more attention to “service”. Therefore, integrating the concept of “service design” into our research is necessary. Above all, our research will gather related literature about “e-Service” and “LBS”, and generalize the objectives which our system have to achieve. Our research also uses “service blueprint” and “script of scenario” as our research tools to detail our service. We try to find to make mistakes, and finally to enhance users’ satisfaction.
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