A Study on the Influencing Factors of Customer Loyalty of VOIP Service
碩士 === 國立高雄第一科技大學 === 國際管理碩士學位學程 === 100 === As VoIP has become more and more popular in recent years, understanding the adoption of VoIP (Voice over Internet Protocol) is increasingly important for enterprise. Hence, this paper aims to explore how service quality and service value affect user satis...
| Main Authors: | , |
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| Format: | Others |
| Language: | en_US |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/42147195456938861480 |