| Summary: | 碩士 === 國立高雄餐旅大學 === 餐旅管理研究所在職專班 === 100 === The Research of Turnover Intention among Personality Traits and Organizational Climate-A case of Taiwan High Speed Rail
ABSTRACT
Ended of July 31, 2011, four and a half years of operation of the Taiwan High Speed Rail, more than 100 million 3,914 million travelers. It has become one of the most important public transportation in Taiwan''s western corridor and set up the One-day Living Circle lifestyle . Under the premise of the unique work environment, railway law and regulations, norms and professional training requirements, the selection of members of the organization and retention, and organizational climate interaction and the actual feelings of psychological. To avoid human faults and reduce the turnover rate, turnover intention will be the best way to judge and predict members’ actually turnover behavior.
In this study, personality traits, organizational climate, turnover intention, the theoretical basis for the basic framework and qualitative depth interviews conducted in this study, the research will interview ten present train crews at the Taiwan High Speed Rail Co., The purpose of this study was to explore the following two points:
(1) to explore the high-speed rail train crew turnover intention is affected
by the impact of Internal-External Locus of Control.
(2) to explore the theoretical basis of Internal-External Locus of Control, who is in the same organizational climate will show higher turnover intention.
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