Summary: | 碩士 === 國立高雄餐旅大學 === 餐旅教育研究所 === 100 === The purpose of this study was to understand the real situation of hospitality and tourism students’ work motivation, job burnout and the future willingness to work in the hospitality and tourism industry. And then to construct and verify the relationship of hospitality and tourism students’ work motivation, job burnout and career choices’ model. Further, making suggestions for the application to the interns , school, and the hospitality and tourism industry. The sample of interns were collected from the college of Hospitality and tourism, and applied quantitative analysis to verify this study purpose.
The finding of this study confirm work motivation and job burnout had negative correlation; work motivation and willindness to stay in the hospitality and tourism industry has positive correlation; job burnout and non-willingness to stay in the hospitality and tourism industry has positive correlation. The aspect of prediction, amotivation, external regulation, introjected regulation, identified regulation, intrinsic motivation had the best prediction toward emotional exhaustion; identified regulation, integrated regulation had the best prediction toward depersonalzation; amotivation, external regulation, identified regulation, integrated regulation had the best prediction toward diminished personal accomplishment; amotivation, external regulation, identified regulation, integrated regulation and intrinsic motivation had the best prediction toward job burnout ; intrinsic motivation had the best prediction toward willingness to stay in the hospitality and tourism industry ; amotivation had the best prediction toward non-willingness to stay in the hospitality and tourism industry; diminished personal accomplishment had the best prediction toward willingness to stay in the hospitality and tourism industry ; emotional exhaustion, depersonalzation and diminished personal accomplishment had the best prediction toward non-willingness to stay in the hospitality and tourism industry. Afterwards, the model of this study can be established to demonstrate relationship of work motivation, job burnout and they future willingness to work in the hospitality and tourism industry.
Accordind to the finding, the study makes some suggestions for college students, hospitality and tourism school, hospitality and tourism industry and future studies. The suggestions will benefit the related stakeholder.
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