研發人員多元商數特質與工作表現之關聯性研究

• Main Author: 陳怡安
• Other Authors: 謝金青
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/98428288613958167879

碩士 === 國立新竹教育大學 === 人力資源發展研究所 === 100 === Abstract The purpose of this study was to investigate the connection of the multiple quotients with work performance on R&D staff. It also analyzed the effects of multiple quotients and work performance from different background respondents, and the results as a reference of future human resource management. Researcher invited eight engineers from Y technology company of Hsinchu Science Park as samples to interview and conducted two-months qualitative research. After analyzing the materials of interviews, the result of this study are as follows: First, the health quotient has a positive influence on work performance. Regular exercise is a positive and effective self-health management, through participation in leisure activities can also enhance social interaction, and easy get team members’ assist, enhance performance. Second, the intelligence quotient has a positive influence on work performance. With high intelligence quotient can shorten the start time of adaptation and learning, but they still need to have a willingness to learn and good teamwork, in order to have good performance at work. Third, the technology quotient has a positive influence on work performance. Focused on effective use of latest technology to integrate internal and external resources, and make good knowledge management. Not only increase work performance of R&D staff, but also the organization's resources and the intangible value to obtain synergistic benefits. Fourth, the emotional quotient has a positive influence on work performance. Within the organization to provide appropriate staff communication channels to ease the negative emotions, and a comfortable working environment and improve the leave system, help to improve performance. Fifth, according to the need of job function, creativity quotient has a positive influence on work performance. In the market of new product technology, R&D engineer tend to agree the importance of creativity. R&D engineers with creativity characteristic are more easily sent in new technology research. Mostly university graduated engineers engaged in test work, compared with master's graduated engineers engage in front-end research, no need creativity. Sixth, Adversity Quotient has a positive influence on work performance. High Adversity Quotient who has the courage to try and overcome the difficulties, is able to solve the problem and achieve the task of organization. Seven, moral quotient has a positive influence on work performance, particular emphasis on responsibility to achieve the task. If there is conflict between personal morality and professional ethics, companies benefit is required to the position of top priority. Eight, art quotient have some positive influence on work performance. That the emphasis on R&D personnel for the performance of the external image is not so important, as long as you can focus on clean and tidy, but for regular contact with clients, the personal image also represents the company's image, the arts help to enhance the performance quotient. In addition, increase aesthetic environment in workplace, not only help to release pressure, but also increase work efficiency. Nine, age, sex and education level of diversity did not have significantly influence of the quotient. Therefore, both in recruiting and internal staff development, it should be reduced the limit of age, gender or education level, if the quotient of their expertise and diverse characteristics meet the requirements of the position. Key word：R&D Staff 、Multiple Quotient 、Work Performance